Resources for all students
Our Student Success Team’s mission is to provide tailored services that support and enhance each student’s individual learning experience from initial inquiry through graduation. By offering cohesive processes, personalized guidance, and comprehensive academic and non-academic supports, the team is committed to helping students achieve their educational goals and succeed throughout their academic journey.
Global Student Resources
Global Student Resources
City University offers a wide range of global student resources accessible to all students, designed to support a diverse and inclusive learning community. These resources include academic support, cultural programming, career guidance, wellness services, and access to technology that connects students worldwide.
Whether you are studying on campus, online, or as an international student, CityU ensures that every student has the tools and support needed to succeed academically, socially, and professionally. Our commitment is to create an environment where all students, regardless of location or background, can thrive and fully engage in their educational journey.
Library Services
The CityU Library staff provides personalized, program-specific support to students and faculty worldwide. Librarians work closely with faculty to design course-integrated research guides and instruction in support of specific assignments as well as students’ lifelong learning. Through collaboration and engagement with instructional designers, subject matter experts, and program directors, librarians ensure that students learn the critical skills needed to be successful.
The CityU library is 98% digital, providing access whenever and wherever students are learning to over 284,000 e-books, 74,000 journals, and 87,000 videos selected by librarians to meet program requirements. In addition, CityU reimburses the purchase of community cards from students’ local university libraries in Canada which allows access to resources, including book checkout, at these academic libraries as well.
Accessibility Services
City University in Canada is committed to providing an inclusive learning environment where all students have equal access to academic opportunities.
Students seeking accommodations can connect with Student Services to discuss their needs and develop an individualized plan that supports their academic success.
For more information please contact: accommodations@cityu.edu
Academic Accommodations
Academic accommodations are determined on an individual basis and may include extended testing time, alternative formats for course materials, note-taking assistance, or other adjustments that support academic success. Students are encouraged to contact Accessibility Services early in the term to discuss their needs and develop a personalized accommodation plan.
Assistive Technology
Assistive technology may include screen readers, text-to-speech software, speech-to-text tools, magnification programs, captioning services, and other adaptive resources. Students registered with the Student Services can explore and request technologies that best support their individual learning styles and accessibility needs.
Support for Learning differences
City University in Canada values the unique strengths and perspectives that every student brings to the learning community. The University is dedicated to supporting students with learning differences—such as dyslexia, ADHD, or other neurodiverse conditions—by providing individualized resources and accommodations that promote academic success.
Through the Student Services Office, students can access personalized support plans, academic coaching, and assistive technologies designed to help them fully engage with their coursework. CityU’s goal is to foster an inclusive environment where all students can learn, grow, and thrive.
Transcripts and Records
Transcripts and Records
Transcripts at City University in Canada are managed by the Office of the Registrar. Current and former students can request either official or unofficial transcripts, depending on their needs. Official transcripts serve as the University’s certified record of your academic history and are typically required for employment, graduate school applications, or professional licensing. Unofficial transcripts are available for personal reference and can be accessed directly through the student portal.
Whether you need a printed or electronic copy, the process is simple—just select the type of transcript you need and follow the steps outlined below.
Transcripts you can request – unofficial or official.
Unofficial transcript
To access your unofficial transcript, click on “Student Center” at the top of navigation bar of http://my.cityu.edu
- Login when the screen comes up
- Click on the My Academic Records Tile
- Click on View My Unofficial Transcript
There is no cost to access your unofficial transcript through the student portal and you can download it immediately.
Official transcripts
Official transcripts are $13.00 USD each plus an online processing fee of $2.25 USD for each transaction (i.e. you can order as many transcripts as you like in each transaction). Transcripts can only be ordered online using a credit card. Transcripts will not be issued unless all outstanding fees to City University of Seattle have been cleared.
- ONLINE REQUESTS
Online requests for official transcripts are generally processed within 3-5 days. If you need your transcript processed more quickly, please complete the process below AND notify your advisor via email. In your email, please include your student number and the date you need your transcript.
Requests for official transcripts are processed through the National Student Clearinghouse’s Transcript Ordering Centre. You will be able to track the progress of your request through the system. You can access this site through the CityU student portal under the Office of the Registrar or directly using the link below.
| Step 1: Navigate to the National Student Clearinghouse site: https://tsorder.studentclearinghouse.org |
| Step 2: Enter “City University of Seattle” or select it from the drop down list of schools. Select “Start.” |
| Step 3: Enter your personal information. Please note that you will need your CityU Student ID number to request your transcript. If you don’t remember your student ID, you can access it through your Student Portal (http://my.cityu.edu/) on your unofficial transcript (under “My Grades”). |
| Step 4: Select who will be receiving the official transcript – either yourself or another recipient (i.e. other school, TQS, etc.) |
| Step 5: Once you select a recipient, you will be able to select a delivery method, either Electronic or via Mail. If your recipient will accept Electronic official transcripts, this method will be the quickest If you need a mailed transcript within 3 weeks: In the text box under the mailing address, please put this note “Pending E-Global Shipping Request” AND follow the Expedited Shipping Instructions below. Adding the note will let the Business Office know to look for the expedited shipping label for your transcript. If you do not need a mailed transcript within 3 weeks: Leave the text box blank. The USPS/Canada Post will deliver your transcript via regular mail. Postal delivery times vary. |
| Step 6: Enter either the email address or mailing address where the transcript should be sent. |
| Step 7: You have three choices for when the Registrar’s Office can process your transcript: Now: This will process your transcript and get it sent out with 3-5 business days. If you are unsure if your grades or degree have been posted, please check your unofficial transcript through your Student Portal account (http://my.cityu.edu/) before requesting your official transcript. After grades are posted: This will process your transcript when the grades for the prior quarter are posted. Grades are generally posted 2-3 weeks into the next quarter. You can confirm when your grades are posted by reviewing your unofficial transcript. You can select the term for which you’d like your grades to be posted before running your transcript. After degree is awarded: This will process your transcript after the Registrar’s Office has confirmed that you have met all of the outstanding requirements for your degree program, all of your outstanding student fees have been paid, you have requested a Degree Audit and the Registrar’s Office has confirmed your degree. You will need to include your expected degree completion term. |
| Step 8: If you would like additional transcripts sent to another address, click on “Save & Add Recipient” to repeat the process. Otherwise, click “Next.” |
| Step 9: Review your order. If you would like to receive text messages with updates to your transcript processing, please click on “yes” and enter your phone number. |
| Step 10: You will now be taken to a secure site to enter your credit card information. Please follow the instructions. |
| Step 11: Once your credit card information has been entered, you will need to submit a signed consent form or your order will not be processed. The system will take you to a site where you can sign the form electronically and then print it once it is submitted or where you can download the form, print and sign it manually, and then resubmit the form. Please note that if you do not sign the electronic consent form within 30 days, your order will be cancelled. |
| Step 12: Print your receipt. |
2. PAPER REQUESTS
Request For CityU Official Transcript Form
This form is used to request a City University transcript. The signature of the student is required. Note: Canadian students should send this form and Canadian funds to the Vancouver BC site at VancouverBC@cityu.edu.
Transcripts will be mailed from the University within 5 business days (does not include Canada Post delivery times).
Please use the above-mentioned online process to order your rushed delivery transcripts through the National Student Clearinghouse site.
Expedited Shipping
If you need your transcript quickly, you can request expedited shipping through Eship Global. Please ensure that you have selected “Mail” as the shipping option and added “Pending E-Global Shipping Request” to the notes section of your transcript request through National Student Clearinghouse. Once your request is complete and paid for through the Clearinghouse, follow the steps below to have your transcript shipped more quickly.
Please note that selecting Expedited Shipping does not shorten the processing time for your transcript.
| Step 1. Go to https://study.eshipglobal.com/ |
| Step 2. On the top menu, select “Student/Scholar Login” and you will go to the Student Login page. |
| Step 3. Click on “SIGNUP” and fill out all the required information. This includes your name and contact information (make sure the address is where you want your diploma and transcripts). |
| Step 4. Next, click on “REGISTER”. You will then be sent an Activation email. Check your email inbox. |
| Step 5. In the Activation email, click on the link that is provided. You will then be taken to a Registration-Activation Success page. It says that you can now log in to the system. |
| Step 6. Click on “Student/Scholar Login” and enter your email address and password. Click on “LOGIN”. |
| Step 7. You will be taken to the Welcome page. |
| Step 8. Near the bottom, you will see a button “Receive documents from University” Click on this link. |
| Step 9. Next, you will see the University Selection page with a map of the United States. Click on WA state (in the upper-left corner of the map). You will then see a list of all colleges and universities in Washington state. Select “City University of Seattle” and click on “Continue”. |
| Step 10. On the Department Selection page, click on “Registrars – Transcripts” or “Registrars-Diplomas/Certifications” and then click on “Continue”. |
| Step 11. On the next page, all of your address and shipping information should be automatically entered. Scroll down to “Shipment Information” and select “Transcripts” from the menu. Then click on “Continue”. |
| Step 12. Next, you can choose which carrier you would like to send your documents. Choose one of the carriers (FedEx, UPS, etc.). Then click on “Continue”. This page gives you a variety of options such as 1 day, 2-3 day delivery and vendors with costs. |
| Step 13. Finally, on the Payment Confirmation page, select your payment method (i.e. credit card, wire transfer, PayPal – please note that only Mastercard/VISA debit cards are accepted online). Then click on “Confirm Payment”. |
| Step 14. You will then receive confirmation that you paid for the label and City University will receive the label by email. |
We will then be able to send you the requested documents once they are ready to ship!
If you have any question regarding shipping your documents please contact:
EShip Global :
Phone: (800) 816-1615
Support Email: studentsupport@eshipglobal.com
Services provided by the Registrar’s Office
The Office of the Registrar also provides other services, including the following
- Issue official and unofficial CityU transcripts
- Issue diploma and certificates for completed programs
- Provide degree and enrollment verifications
- Provide new and current student evaluations
- Provide archived syllabi and course descriptions
Registrar’s Office, Email: registrar@cityu.edu
Other
If you are an International Student and need additional support please reach out to your Academic Advisor for assistance. They are here to help you navigate any questions or challenges you might have.
Online Tutoring
Online Tutoring
Brainfuse is an online tutoring platform that provides academic support services to students attending City University.
Here are some key features and services offered by Brainfuse:
- 24/7 Tutoring Support
CityU students have access to live tutoring support around the clock. This means they can get help with their coursework at any time, whether it’s late at night or early in the morning.
- Wide Range of Subjects
Brainfuse offers tutoring in a variety of subjects, covering everything from mathematics and science to languages and humanities. This ensures that CityU students can find assistance for virtually any course they’re enrolled in.
- Interactive Whiteboard
The platform features an interactive whiteboard that allows students to collaborate with tutors in real time. They can share documents, draw diagrams, and work through problems together, enhancing the learning experience.
- Personalized Sessions
Tutors on Brainfuse tailor their sessions to meet the individual needs of each student. Whether a student is struggling with a specific concept or seeking advanced enrichment, tutors can adjust their approach accordingly.
- Writing Lab
In addition to subject-specific tutoring, Brainfuse offers a Writing Lab where students can receive feedback on their essays, research papers, and other written assignments. This service helps students improve their writing skills and develop stronger academic papers.
- Homework Help
CityU students can get assistance with homework assignments through Brainfuse. Tutors can help them understand assignment instructions, work through problems, and review completed homework for accuracy.
- Test Prep Support
For students preparing for exams, Brainfuse offers test prep support. Whether it’s standardized tests like the SAT or ACT, or subject-specific exams, tutors can provide guidance and strategies to help students succeed.
- Accessible from Anywhere
Since Brainfuse is an online platform, CityU students can access tutoring services from anywhere with an internet connection. This flexibility allows students to get help whenever and wherever they need it.
Overall, Brainfuse provides comprehensive tutoring support for CityU students, helping them succeed academically and achieve their educational goals.
Log into your CityU Student Portal to uncover “How to Use Brainfuse Tools
IT Help Desk
IT Help Desk
CityU Student Portal: Your Academic Hub
The CityU Student Portal is an all-in-one platform designed to streamline your academic journey and provide easy access to essential resources and services. Here’s what you can expect from the portal.
Designed for Your Success
The CityU Student Portal is more than just a platform—it’s an essential part of your academic journey, designed to provide convenience, foster engagement, and empower you to succeed at every step. Stay connected, stay informed, and make the most of your CityU experience.
Key Features and Functions:
| Personalized Dashboard | Your main hub for navigating the CityU experience. Access real-time updates on course assignments, announcements, and events. The dashboard provides a snapshot of your academic progress and key reminders, keeping you organized and informed. |
| Course Registration & Schedules | Browse for upcoming courses with ease. View your current and future class schedules, including locations, times, and instructor details. This tool helps you plan your academic term in advance, ensuring you meet all deadlines. |
| Online Learning Management | Seamlessly integrate with CityU’s online learning system (Brightspace). Access course materials, participate in discussions, submit assignments, and track your grades—all in one place. The portal connects directly to your digital classroom, making remote learning convenient. |
| Student Accounts & Billing | Manage your finances, view your tuition statements, and pay bills directly through the portal. Stay on top of your financial responsibilities with notifications on payment deadlines, scholarship updates, and fee-related inquiries. |
| Academic Records & Transcripts | View and download unofficial transcripts or request official copies through the portal. You can also track your GPA, academic standing, and progress toward your degree, giving you a clear overview of your academic achievements. |
| Support Services | Access important student support services such as advising, counseling, and tutoring. Schedule appointments, get guidance on academic planning, and find answers to common student concerns, all within the portal. |
| Announcements & Communications | Stay informed about campus-wide news, events, and updates from faculty and administration. The messaging feature allows for direct communication with professors and the CityU community. |
| Career Services & Opportunities | Explore job boards, internship opportunities, and career-building workshops. Connect with the CityU Career Center to receive personalized job search assistance, resume building, and interview preparation. |
| Setting Up Your MyCityU Portal | If you need assistance with your CityU portal, follow these simple steps to configure your portal settings, available at this link. |
| Help Desk Access | If you encounter any technical issues or need help with the portal, the 24/7 Technical Help Desk is just a click away. From password resets to navigating the platform, our team is ready to provide timely support. |
Need assistance?
Our dedicated 24/7 Technical Help Desk is here to provide prompt support for technical issues, account inquiries, or any questions you may have. We’re committed to ensuring you have everything you need to succeed at CityU.
Explore the portal today and connect with the Help Desk for any additional support!
Forms
Forms
This section contains all required CityU administrative forms, including Registrar’s Office forms, enrollment agreements, and tax-related documents.
Important 2025 Tax Announcement
The yearly T2202 (formerly T2202A) tax forms issued to students for tuition fees paid in 2025 will be available for qualifying students to download at the CityU Portal on February 28, 2026.
Please contact the University’s Business Office at Billing@cityu.edu if you have trouble accessing your T2202 tax form or have questions about its contents.
Thank you for choosing CityU for your educational needs. We are committed to providing you with the resources you need to succeed both academically and financially. Click here to see the guidelines to access your Tax Form.
Click here to access Canada Revenue Agency (CRA) Income Tax Tools
Careers
Careers
CityU offers career support services designed to help students and alumni navigate their professional journey with confidence. From career planning and résumé support to interview preparation and networking opportunities, our resources are here to support you at every stage of your career.
Handshake: Your Career Connection Platform
CityU has partnered with Handshake, a leading career platform designed to connect students and recent graduates with top employers. Whether you are looking for internships, part-time jobs, or full-time positions, Handshake is your gateway to exploring career opportunities.
What is Handshake
Handshake is a career search platform tailored specifically for students and new graduates. It offers a wide range of job listings, from internships to entry-level roles, and helps you connect directly with employers who are looking for talent like you. With Handshake, you can:
- Search for jobs and internships
- Attend virtual career fairs and networking events
- Connect with employers who are interested in hiring CityU students
- Get personalized job recommendations based on your field of study and interests
Why should you use handshake?
CityU has partnered with Handshake to give you direct access to thousands of employers actively seeking CityU students. The employers listed on Handshake are vetted, ensuring that you have the best possible chance of securing interviews and finding the right opportunity.
How to get started
- Log In: Access Handshake through the CityU Student Portal with your student credentials.
- Complete Your Profile: Add your resume, cover letter, and other relevant information.
- Explore Opportunities: Search for jobs, internships, and events that match your career interests.
- Apply & Connect: Submit applications directly and connect with recruiters
Complete your profile and start exploring job opportunities! If you need assistance, feel free to contact the CityU Career Services Team.
Visit the Handshake Help Center Handshake Help Center for additional information.
Need help?
- Career Services: Contact CityU Career Services for guidance on using Handshake and preparing for your job search.
- Support Resources: Visit the Handshake Help Center for troubleshooting and additional support.
Articles
Tips for success
- Keep Your Profile Updated: Regularly update your resume and profile to reflect your latest achievements and experiences.
- Attend Events: Participate in career fairs and workshops to network and gain insights.
- Set Alerts: Enable job and internship alerts to stay informed about new opportunities
Start building your future
New Career Services Now Available for CityU Students
City University of Seattle is pleased to introduce our enhanced Career Services, now available free of charge to all current CityU students. This initiative represents an exciting new chapter in our ongoing commitment to student success—from education to employment and beyond.
These services are delivered in partnership with our new Career Coach, Eric Crawford, whose experience in coaching, professional branding, and career development provides students with highquality, personalized support.
This launch builds on the insights from CityU’s Mentoring Program Pilot and the integration framework outlined in The Future of Career Success: From Pilot to Partnership. Together, these efforts strengthen how we guide students through every step of their career journey.
Career Coaching Services
- Individualized coaching sessions
- Career exploration & planning
- Interview preparation
- Job search strategy
Resume & LinkedIn Support
- Templates
- Personalized guidance
- Writing, editing, and optimization
Live Video Calls
- 30minute virtual coaching sessions
- Selfscheduling
- AIgenerated meeting notes & action items
Resources & Tools
- Personalized playbooks
- Career development tools
- AIsupported resources
Email / Slack Support
- Document review
- Quick strategic guidance
- Shortform coaching
Mock Interviews
- Tailored questions based on job descriptions
- Recorded and shared for review
Sourcing & Networking
- Referrals
- Connections to industry professionals
Ready to Get Started?
Book your career coaching appointment today and take the next step toward your professional goals.
https://paperbell.me/eric#packages
CityU Alumni services available at a promotional rate.
Degree Audit/Graduation
Degree Audit/Graduation
Our commencement ceremonies are held every June and allow us to commemorate the accomplishments of our students and congratulate them on completing their degrees. Several City University of Seattle sites worldwide hold Commencement ceremonies and CityU students studying outside the U.S. may choose to attend the U.S. ceremony, held in Seattle.
CityU of Seattle Commencement Ceremony Overview
Students studying at CityU in Canada are welcome to attend the annual Seattle Commencement Ceremony held in Seattle, USA. This special event celebrates the achievements of our graduates, bringing together students, faculty, and families to recognize academic accomplishments.
Our 2026 commencement event is scheduled to take place on June 13th at 1pm PST at T-Mobile Park in Seattle. Graduates from various programs will have the opportunity to walk the stage and celebrate their hard work and dedication. Students who have completed their programs or are nearing completion are encouraged to participate in this memorable milestone.
Graduation Checklist
Graduation is a milestone worth celebrating, and we want to make sure your day is smooth, memorable, and stress-free. Use this simple checklist to prepare for the big moment and enjoy every part of your achievement.
1. Apply for Graduation
1. Apply to graduate:
To participate in Commencement you must first apply to graduate. This can be done online via the Student Center located in the my.cityu.edu student portal. Once you have applied online or sent in the paper application to the Registrar, your academic record will be audited to determine eligibility to graduate and thus, eligibility to participate in Commencement. A fee will be charged for the audit.
- Deadline to apply:
Students should apply for graduation two quarters before their final term. It is recommended to apply by May 1, 2025 to ensure their applications are processed by the time of the Commencement Ceremony. Students who wait until after May 1st will still able to attend the ceremony if eligible.
- Results of degree audit:
As mentioned above, once you have applied to graduate, the Registrar’s Office audits your academic record. The results of the degree audit, along with an updated program plan, are then emailed to you. In addition to any impediments to program completion, the degree audit states clearly whether you are eligible to participate in Commencement.
2. When you receive your audit results and are notified that you are eligible, RSVP to the ceremony.
Please Note: If you do not contact us after receiving your degree audit, we will assume that you do not plan to attend and will not print a name card for you or include you in future updates about the ceremony.
If you have questions, contact the Registrar’s Office by email or by phone at 1-888-422-4898.
3. Once you confirm your attendance, place your cap and gown order at Jostens.
2. Verify your Personal Information
Please Verify your name and degree program and submitting the Degree Audit regardless of your Commencement attendance status.
Ensure that your full name (primary name on your student account and on legal documents) is correct and submit a Change of Name Request Form with relevant supporting document if applicable. Send the form along with the appropriate name change supporting credentials to your Academic Advisor.
Address changes can be completed through your CityU Student Portal or through your Academic Advisor by e-mail. Also, notify Graduation@cityu.edu of the change to ensure the proper delivery of your degree certificate.
3. Verify your Eligibility if you are Attending Commencement
Who is eligible to participate?
Eligible
- Students completing all degree requirements during the academic year of the ceremony (July 1 – June 30) are eligible to participate in the Commencement Ceremony if their cumulative GPA is at least 2.0 for an undergraduate program or 3.0 for a graduate program.
- Previous graduates – students who graduated earlier than July 1 of the academic year and did not attend a previous CityU commencement.
- Students completing their degree program in the immediate summer following the ceremony. Students with no more than two courses left who plan to complete all remaining program requirements during the summer term, or who are members of a cohort program scheduled to complete by September, may be eligible to participate, depending on the results of their degree audit.
- Alternative Routes to Education cohort members. Students who are earning a Washington State Teaching Certificate through the alternative routes to teaching program, completing in the spring or summer of the year, and verified by the Dean of the School of Education to be eligible may participate in the ceremony.
Exceptions
- Students in unusual circumstances who are not eligible to participate may write a letter to the Registrar’s Office to explain their situation and request an exception. Examples of exceptions are scheduled to complete in the fall but a member of the summer graduating cohort, or F1 student completing the fall who will be returning home and unable to return for their ceremony.
Not Eligible
- Students completing only a certificate program, and not a degree-granting program, are not eligible to participate in Commencement.
- Students who have more than one quarter left to complete at the end of the spring quarter.
4. Confirm your attendance
How do I attend?
- Apply to graduate online via your Student Center and your academic record will be audited to determine eligibility to graduate and thus, eligibility to participate in Commencement.
- Once you apply to graduate if you plan to attend the Seattle ceremony you will be asked to RSVP online. This will also ensure that you receive the latest information on the ceremony. Students who completed and received their diploma in the summer and fall of 2022 will be sent an RSVP notice to the personal email on file with the University. You may validate the email on file or update it via your Student Center. Students who apply to graduate during the 2023 winter or spring quarters will be sent an RSVP notice to the @cityuniversity.edu email account. An RSVP link will also be added to the Graduation & Commencement Tile on the student dashboard in the portal.
Please Note: If you do not RSVP, we will assume that you do not plan to attend and will not include you in future updates about the ceremony.
5. Order your Cap & Gown
How do I receive a Cap and Gown for the ceremony?
Cap and gown orders must be placed by the designated deadline aligned with the commencement ceremony date. Orders submitted after this deadline will be subject to an additional rush shipping fee. Regalia ordering will open at the beginning of the year, and students who miss the deadline may contact Customer Service at 1-800-854-7464. However, due to processing and shipping lead times, timely delivery cannot be guaranteed for late orders.
Contact Jostens to place your cap and gown order. You may do this online at college.jostens.com or via the consumer call center at 1.800.854.7464. The consumer call center is available to take orders from 7 a.m. to 7 p.m. Central Standard Time, Monday – Friday.
All cap and gown orders will ship directly to you, at the address that you provide, upon placing your order. Orders usually ship within 4 weeks.
- Associate degree candidates will receive a cap, gown, tassel, and zipper pull.
- Bachelor degree candidates will receive a cap, gown, tassel, and zipper pull.
- Master degree candidates will receive a cap, gown, tassel, zipper pull, and hood appropriate to their degree. Please note, candidates graduating with master’s degrees from two disciplines i.e. MBA and MS in Project Management, will need to purchase a second Master Hood – please contact Jostens for pricing.
- Educational Specialist degree candidates will receive a graduate-level cap, gown, tassel, zipper pull, and hood appropriate to their degree.
- Doctoral degree candidates will receive a tam, gown, tassel, zipper pull, and hood appropriate to their degree. Please note, the university DOES NOT have day-of ceremony regalia for purchase for doctoral regalia as this is custom regalia.
Please be prepared to provide the following information when ordering: shipping address, height, degree type (i.e. B.S. in Management, Master of Education), and payment information.
Please view all current pricing and payment methods on the Jostens website.
I am earning a master’s/specialist/doctoral degree. What hood color to I order?
Hoods and hood colors will be determined by your discipline (e.g. business, project management, computer science, education) and your degree level (master, specialist, doctor). Following is a list of hood colors used by CityU:
Graduate and Doctoral Hood Colors
| MA in Counseling Master of Counselling | White |
| MBA M.S. in Global Supply Chain Management M.S. in Human Resource Management M.S. in Management M.S. in Management & Leadership Doctor of Business Administration | Drab |
| M.Ed. Adult Education & Instruction M.Ed. Curriculum & Instruction M.Ed. Educational Leadership M.Ed. Leadership in Education M.Ed. School Counselling M.Ed. Special Education MIT Educational Specialist Doctor of Education in Leadership | Light Blue |
| M.S. in Artificial Intelligence M.S. in Computer Science M.S. in Cybersecurity M.S. in Data Science M.S. in Information Security M.S. in Project Management M.S. in Technology & Product Management Doctor of Information Technology | Gold |
| M.S. in Healthcare Administration | Peacock |
I live in Canada or another country but will be attending the ceremony in Seattle. How can I order my cap and down and pick it up at the ceremony?
In addition to the cap, gown, tassel, and hood cost you will be responsible for customs/duty fees. There is no difference in cost for out-of-country students, all fees must be paid in U.S. dollars.
To avoid customs/duty fees you may arrange to have your cap and gown shipped to the Seattle Campus for pick up at the Graduation Help Desk on the day of the ceremony by notifying graduation@cityu.edu [Email] that you have ordered your cap and gown and are having it shipped for pick-up. Provide your name, contact number, and a copy of the shipping order confirmation number from Jostens.
Provide the following address to Josten’s for shipping:
Attn: Cap and Gown
Pickup, CityU, 521 Wall Street, Seattle, WA 98121.
NOTE: The order must be in the graduating student’s name.
Graduation Preparation Guide & Checklist for CityU Canada Students Attending the Seattle Commencement Ceremony
✅ Confirm Your Eligibility
- Verify completion or near completion of your degree requirements.
- Check your degree audit report for eligibility.
✅ Register for the Commencement Ceremony
- Complete the commencement registration form.
- Ensure your name is included in the official graduate list.
✅ Order Your Cap & Gown
- Place your regalia order before the deadline to avoid rush shipping fees.
- Contact customer service if ordering after the deadline.
✅ Plan Your Travel & Accommodation
- Secure necessary travel documents (valid passport, visa, or eTA if required).
- Book flights and accommodations in advance.
✅ Prepare for Border Entry to the U.S.
- Carry your CityU enrollment confirmation letter.
- Be prepared to present proof of commencement participation if requested.
✅ Check Ceremony Details
- Review commencement date, time, and venue location.
- Arrive at the venue early to check in and receive instructions.
✅ Invite Family & Friends
- Confirm guest attendance.
- Make travel and accommodation arrangements for guests if needed.
✅ Stay Updated
- Regularly check your CityU student email for commencement updates.
- Visit the official CityU commencement website for the latest details.
Graduation Preparation Guidelines
Preparing for graduation is an exciting step, and making sure you’re organized will help the day run smoothly. Use these guidelines to review everything you need to do before your ceremony and arrive confident, prepared, and ready to celebrate your achievement.
Completion
The ‘Completion’ in your degree means that you have completed the academic requirements for your award. This could be useful if you are applying for further study, or need proof that you have met the academic requirements of your degree while you are awaiting for your conferral.
CityU typically issues the Degree Certificate of Completion (also known as diploma) in the mail soon after the degree is officially posted on your transcripts. You should receive your degree certificate in the mail six to ten weeks later.
Conferral
“Conferred” in CityU’ s context means officially awarded and the date of your graduation is posted on your transcripts.
When CityU has verified to academic credentials and admitted you into your award as a legal graduate of the University, your degree is conferred. For your degree to be conferred you must have finished all academic and practical requirements and have no outstanding debts to the University. You become an official legal graduate of the University from the moment your degree has been conferred and can use titles associated with that award. You can order your official transcripts for professional registration or for any other purpose if needed at this point.
Degree Audit Application
| Step1: Follow the link to view the step by step process: Applying for Degree Audit |
| Step 2: Apply online through the Student Center page on the CityU portal |
| Step 3: Pay the associated $100 fee. (You must complete the payment before receiving the results of initial Degree Audit.) |
| Step 4: Registrar’s Office will review your academic records to determine your current standing and your eligibility to participate in the annual Commencement (typically students must have completed all but one or two courses of their degree program by June.) |
| Step 5: You will receive electronic reports from the Registrar’s Office: Updated Program Plan and Degree Audit Results. Review and make sure they match your academic standing |
Definition and Awarding of Graduation Honors
Honors awards are given by merit and by degree level at City University of Seattle. There are two types of awards given, which are: President’s honors and Latin honors.
The President’s honors is only given to eligible master’s degree candidates, and the Latin honors is only given to eligible bachelor’s degree candidates. There are no honor awards given to students graduating at the doctoral, certificate, or associate degree level.
President’s honors are awarded if the student has graduated with a cumulative grade point average (GPA) of 3.90 or higher at the master’s level. This honors is noted on the student’s final transcript under the graduation date and is noted on their diploma, with an “honors” label.
Latin honors are awarded to students graduating with a cumulative GPA in the top of the class in their school or division at the bachelor’s level. Latin honors are designated summa cum laude (with highest honor – top 3.900 or above), magna cum laude (with great honor – 3.800 or above) and cum laude (with honor – 3.700 or above). Latin honors are noted on the student’s final transcript under the graduation date and on the student’s diploma with a special label showing the specific honor.
Honors cords will be distributed to the students who have earned them during the check in at Commencement. If you are awarded either of these honors and choose to walk in CityU’s Commencement, you may elect to wear your honor cord to the ceremony where your specific honors award will be announced alongside your degree earned.
Diploma
Diploma covers are presented to all graduates during Commencement. The diploma is ordered when the degree is posted and mailed during the term following the conferral date, after all financial accounts are clear.
Students who have completed the academic requirements for a degree but have outstanding financial obligations will not be prevented from participating in Commencement; however, no diploma or transcript will be issued to such students until their financial account has been cleared.
Students who do not wish to attend the ceremony should still submit their applications and the $100 fee two quarters prior to completion of their degree program. The degree and diploma fee is strictly an administrative fee and does not cover the cost of Commencement.
Diploma Frames for Canadian Graduates
Have you received your diploma already?
Photos
Professional photography by GradImages will be available. Information on GradImages can be found on their website or by calling 800-261-2576
Schedule and Instructions
Announcement Order*
*Subject to change
School of Health and Human Services
- Associate of Science in General Studies
- Bachelor of Arts in Applied Psychology
- Bachelor of Arts in Human Services
- Bachelor of Science in General Studies
- Master of Arts in Counseling
- Master of Counselling
School of Education and Leadership
- Bachelor of Arts in Education
- Master of Education (all Canadian, Adult Education, Curriculum and Instruction, Special Education, Reading and Literacy)
- Master in Teaching
- Doctor of Education in Leadership
School of Business and Management
- Associate of Science in Business
- Bachelor of Arts in Management
- Bachelor of Science in Accounting
- Bachelor of Science in Business Administration
- Bachelor of Science in Criminal Justice
- Bachelor of Science in Healthcare Administration
- Bachelor of Science in Project Management
- Master of Arts in Leadership
- Master of Business Administration
- Master of Professional Accounting
- Master of Science in Healthcare Administration
- Master of Science in Management and Leadership
- Master of Science in Project Management
- Doctor of Business Administration
School of Technology and Computing
- Bachelor of Science in Applied Computing
- Bachelor of Science in Computer Systems
- Bachelor of Science in Information Systems
- Bachelor of Science in Information Technology
- Master of Science in Computer Science
- Master of Science in Information Security
- Doctor if Information Technology
Caps and Tassels
Caps are worn during the ceremony and can be ordered through Jostens. Tassels are worn on the right side of the cap until your degree is conferred then moved to the left side.
Scholastic Achievement Honoured
CityU commends and recognizes outstanding scholastic achievement as outlined in the university catalog.
Alumni
Alumni
As a CityU alum, you have access to exclusive benefits including special savings, networking events, career support, and more. To take full advantage of these opportunities, join CityU Connect—our online community for alumni and students. Registration is free, and it’s your gateway to networking, staying connected, and unlocking alumni perks.
As part of the CityU alumni community, you can access a wide range of benefits and services—from the Alumni Association and career resources to online groups designed to help you stay engaged and connected. There are many ways to leverage your degree and continue building meaningful relationships.
Want to show off your CityU pride? Check out our CityU online store for CityU gear, including clothing, mugs, and water bottles!
Looking to preserve your academic achievement? Explore our Diploma Frame Program to protect and display your diploma for years to come.
We look forward to creating more opportunities for engagement for our growing community of over 2,000 Canadian alumni. Stay in touch to receive the latest updates, events, and alumni news.
Have a Question?
Master of Education – Education in Leadership
1040 7th Avenue SW
Suite 120
Calgary, AB T2P 3G9
Ph: 587.880.4150 or 1.800.663.7466
calgary@cityu.edu
Master of Counselling Psychology- Edmonton
10121 Jasper Ave
Edmonton, AB T5J 4X6
Ph: 587.881.7887 or 1.800.663.7466
edmontonadmin@cityu.edu
General Inquiries
789 W Pender Street
Suite 310
Vancouver, BC V6C 1H2
Ph: 604.689.2489 or 1.800.663.7466
vancouverbc@cityu.edu